Why Every Manufacturing Company Needs a CRM

Salesforce Salesforce CRM Salesforce partner

Why Every Manufacturing Company Needs a CRM

The manufacturing industry is experiencing a massive shift in operations processes as manufacturers work to meet increasing customer expectations and gain a competitive edge. According to Customer Experience Magazine (CXM) research, only one out of 26 unhappy customers complain to...

Salesforce

Migrating to Salesforce: Successfully Integrating Multiple Data Sources

Successfully navigating customer relationships requires having the ability to leverage the right data at the right time. This can be challenging when critical data is siloed in separate systems. The need to use multiple software applications, spreadsheets, and unnecessary cross-team...

Characteristics of an Effective Rebate Management Program

Salesforce

Characteristics of an Effective Rebate Management Program

An effective rebate management program is a must for manufacturers who work with distribution networks, partners, and resellers and hope to streamline rebate processes, increase customer, and channel partner loyalty, and ultimately increase profit margin and market share. Rebate programs...

How Manufacturers Can Provide an Exceptional Customer Experience in 2023

Onmichannel Customer Experience

How Manufacturers Can Provide an Exceptional Customer Experience in 2023

A great omnichannel customer experience starts with a modern CX automation platform. Manufacturers struggle to deliver a seamless omnichannel customer experience. This inability to deliver optimal customer service causes high customer churn and low customer lifetime value, both of which...

Salesforce

Lighthouse Financial: From Spreadsheets to Salesforce Superstars

Salesforce Automation Reduces Spreadsheet Use By 50-75% Jake Vance, Chief Technology Officer of Lighthouse Financial, joined the North Carolina-based asset-based lender two years ago. “My goal was to bridge the business side of the company with the technology it needed...

How to Select the Right Salesforce Manufacturing Implementation Partner

Salesforce Implementation Partner

How to Select the Right Salesforce Manufacturing Implementation Partner

If your IT team does not have Salesforce experts on staff, you may be considering working with a Salesforce implementation partner. Manufacturing companies rarely have Salesforce Certified IT team members. Yet to ensure you’re getting the full benefit of Salesforce’s...

Advantages of Front and Back Office Integration – Salesforce in Manufacturing

IT IT Management

Advantages of Front and Back Office Integration – Salesforce in Manufacturing

The adoption of Salesforce in manufacturing is helping agile companies take advantage of technological innovations, artificial intelligence, and interconnected front and back-office systems to improve business outcomes and stay ahead of the competition.The manufacturing sector is on the cusp of...

IT IT Management

How to Manage Rebate Management

Salesforce’s Rebate Management solution modernizes the rebate management process, helping B2B businesses automate, scale, and leverage AI-driven insights for better and faster decisions. With Salesforce Rebate Management, you can help your customers build efficient and scalable incentive programs for dealers,...

Salesforce

Salesforce Dreamforce 2022: Key Takeaways for the Manufacturing and Automotive Industries

It was a big week for Salesforce. The annual Salesforce Dreamforce 2022 conference saw an estimated 40,000 people, along with 150,000 virtual attendees, who came together to hear from the Salesforce leadership and industry experts about new innovations, partnerships, and...

Salesforce Manufacturing Cloud Implementation – What You Should Know Before Diving In

Salesforce Salesforce Manufacturing Cloud

Salesforce Manufacturing Cloud Implementation – What You Should Know Before Diving In

Salesforce Manufacturing Cloud implementation is a step in the right direction for manufacturing brands that wish to grow their business and achieve long-lasting profitability. However, to get the most from this solution, brands need to evaluate their options, understand the...

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Insights for All-Stars

Why Every Manufacturing Company Needs a CRM

Migrating to Salesforce: Successfully Integrating Multiple Data Sources

Characteristics of an Effective Rebate Management Program

How Manufacturers Can Provide an Exceptional Customer Experience in 2023

Lighthouse Financial: From Spreadsheets to Salesforce Superstars

How to Select the Right Salesforce Manufacturing Implementation Partner

Advantages of Front and Back Office Integration – Salesforce in Manufacturing

How to Manage Rebate Management

Salesforce Dreamforce 2022: Key Takeaways for the Manufacturing and Automotive Industries

Salesforce Manufacturing Cloud Implementation – What You Should Know Before Diving In

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